replacement or a refund
We’re confident you’re going to love your new skincare and the difference it will make to your skin. However, if you’re unhappy with it for any reason, please get in touch within 14 days of receiving your order to discuss what you’d like to do next: receive a replacement or a refund.
Please send any returns in protective packaging with a note letting us know your concern, keeping hold of the proof of postage, to:
Etiam Beauty Limited
251A33 Relief Road
On receiving your return we’ll examine it carefully to identify the cause of the concern and process your refund or replacement, as well as eligible postage costs.